data monitoring and enrichment

smart case management

open collaboration

relational analytics

realtime API

Leverage data driven processes to delight your customers, getting it right the first time every time

Bring your brand to life by discovering the conversations, exploring the people – and engaging in real time.

Understand what customers need and want through listening to them and engaging with them at scale.

Take every opportunity to sell! Use rich profile and conversation data to predict and act on customer needs.

Drive employee productivity and well being through attracting, developing and motivating great people.

Leverage existing data and relationships to spot early warning signs, analyze risk or to respond to any challenge.

we work with

Sopra Steria
J.Walter Thompson
…and you?

how about a win, right now?

how about a win, right now?

Our platform offers simple solutions to pressing problems and pays off in weeks, not years.

Use case by use case, one win at a time.

how we work

smarter engagment

Research

Chorally – SpazioDati: a strategic partnership for semantic data analysis

We are proud to announce a strategic partnership with SpazioDati to help companies make the most of services and solutions in digital and web CRM monitoring, leveraging the power of Chorally’s analysis engine and the quality of [...]

Social network analysis: “Smart cities”

Our lead data scientist Andrea Perlato takes you on a journey through concepts like edge and node betweenness centrality, the chinese whispers algorithm, brokerage, closeness centrality and diffusion of innovation as he explores the concept of [...]

Events

Smarter Engagement 2016: Join us in Milan – May 20

Attention to the customer experience is an increasingly important topic. In this sense, the benefits provided by technology are essential to obtain excellent results in customer engagement optics. Information such as the sentiment of the [...]

Configuration management is dead

Configuration Management is dead - This is really a bold statement, especially during the first day keynotes at cfgmgmtcamp 2016 in Ghent.