by alessandra | Jan 8, 2019 | Artificial Intelligence
From AI (Artificial Intelligence) that measures TV series’ liking, to the application able to recognize a love or sad song analyzing topics, text and melody. Every day you can find on web news and editorials with astonishing titles which talk about artificial...
by alessandra | Dec 11, 2018 | Artificial Intelligence
For some time Chorally has been wondering which human factors are most influent on customer engagement and retention. The answer is not as linear as it might seem, at first glance. Technology, of course, is important but not enough to execute Engagement Strategies:...
by Francesco Pallanti | Nov 7, 2016 | Artificial Intelligence
The idea of adding BOTs in a customer care context is ever more tempting and the door to futuristic scenarios. According to the most important voices in the tech landscape (one above all: techcrunch), BOTs give the impression to be the cure for all diseases, the...
