data visualization | chorally - data driven relationship management

Products
- Engagement Center
  
  Configurable inboxes for any digital source, sophisticated workflows, granular routings with machine learning; everything it takes to offer a great customer experience.
- Listening
  
  In a world of social sharing, managing a brand is a complex activity. Social listening allows you to act at exactly the right time.
- Crowdsourcing
  
  Involve your customers! Build reserved areas where they can be engaged in cooperation, support and branding projects, and much more.
Platform
- APIs
  
  Integrate data flows in your CRM or BI solutions or in other proprietary applications.
- Integrations
  
  Don’t leave useful data behind; move your data bit by bit, including your personalised fields.
- Smart Routing / AI
  
  Integrate any Machine Learning or Semantic Engine in our Enrichment Center. Analyze incoming flows and adopt intelligent information routing.
Solutions
- Customer Care
  
  Handling a higher number of requests from customers, with shorter delays, lower service costs and a continuous end-to-end experience.
- Digital Marketing
  
  Connecting the CRM with the marketing strategy and providing data in support of the digital marketing choices in order to best manage the company’s beating heart: its brand.
- Press Office
  
  Evaluating the results of every digital action; segmenting media, authors and channels; understanding the impact of influencers: these are the tasks for the press office of the future.
- Corporate
  
  Tools tailored on business workflows to manage huge bulks of data, information fragmentation and connections to internal systems.
- Agencies
  
  Agencies are at the core of the customers’ digital processes. Customers demand results: our tools allow for the best operability of their digital strategies.
- System Integrators
  
  We actively cooperate with system integrators to generate value by integrating our services in other systems, also via API.
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Data Science Day 2016

by team tech | Feb 11, 2016 | Events

Listening to customers’ voice and being able to relate with them in the best possible way, is the key of a successful business strategy. The web offers a huge amount of data on customers’ needs, interests and preferences and it’s essential for a company to be able to...

Engagement Center

Listening

Crowdsourcing

APIs

Integrations

Smart Routing / AI

Customer Care

Digital Marketing

Press Office

Corporate

Agencies

System Integrators

Data Science Day 2016

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