Inboxes for any digital source, sophisticated workflows, granular routings with machine learning; everything it takes to offer a great customer experience.
Connect the following sources:
- Facebook Messenger
Build dedicated workflows through our wizards, use machine learning to obtain a sophisticated customised routing. Retrace conversations on different channels.
Do you need a custom source?
Integrate our proprietary chat on your web / mobile site to manage your customers in real time. Manage conversations based on logged and available agents.
Connect as many email boxes as you like through the IMAP protocol, manage emails in an integrated way with your other channels.
Utilizza il machine learning per ottenere il massimo anche da questo canale.
Involve your customers through a customer section where they can talk with each other and with you.
Human / BOT
Connect bots from any technology, even from different ones; use our platform to easily manage the human/bot alternation.