Configurable inboxes for any digital source, sophisticated workflows, granular routings with machine learning; everything it takes to offer a great customer experience.
In a world of social sharing, managing a brand is a complex activity. Social listening allows you to act at exactly the right time.
Involve your customers! Build reserved areas where they can be engaged in cooperation, support and branding projects, and much more.
Integra i flussi dati all’interno della tua soluzione CRM, BI o di altre applicazioni proprietarie.
Non lasciarti alle spalle dati utili. Sposta ogni bit dei tuoi dati, inclusi i campi personalizzati.
Un enrichment center in grado di integrare qualsiasi tipologia di Machine Learning o Semantic Engine per analizzare i flussi in ingresso e fare routing intelligente dei dati.
Handling a higher number of requests from customers, with shorter delays, lower service costs and a continuous end-to-end experience.
Connecting the CRM with the marketing strategy and providing data in support of the digital marketing choices in order to best manage the company’s beating heart: its brand.
Evaluating the results of every digital action; segmenting media, authors and channels; understanding the impact of influencers: these are the tasks for the press office of the future.
Adaptable tools for business workflows to manage huge bulks of data as well as information fragmentation, with easy connections to internal systems.
Agencies are at the core of the customers’ digital processes. Customers demand results: our tools allow for the best operability of their digital strategies.
We actively cooperate with system integrators to generate value by integrating our services in other systems, also via API.